The Geeni camera is an impeccable surveillance camera that is convenient for keeping an eye on your loved ones. This camera offers several exciting features you can use after setting up the camera correctly. However, due to some reasons, the performance of the Geeni camera can deteriorate. Whenever it happens, you can reset Geeni camera to eliminate the issues.
The reset will fix all the internal glitches and bugs and make the camera as good as new. But resetting the camera will bring back the camera’s factory default settings. That’s why you should leave it for last.
It’s still crucial knowing the procedure to reset Geeni camera. We’ll help you reset the Geeni camera effectively. Today, we’ll discuss the complete process along with alternate methods you can use to troubleshoot the Geeni camera.
What is a Geeni camera?
The Geeni camera is a security camera used to watch over your property and your loved ones. With the help of this camera, you can protect your house from break-ins and your family from danger anywhere and anytime. You just need to set up the camera correctly and then you can watch the live stream from the app.
Reasons to Reset Geeni Camera
As you know, the reset erases all the settings configured by you. Therefore, you shouldn’t reset the camera at every minor glitch, as resetting the camera all the time can be inconvenient. Before you reset Geeni camera, there are numerous other troubleshooting methods you can try to fix the issue.
You can only fix the internal issues with the reset. The issue will persist if another external factor causes it. That’s why, you must try to troubleshoot it by using other methods.
When those methods don’t work and the issue persists, you can reset Geeni camera. You should also reset the camera when you’re giving away the camera or discarding it. If you want to reset a configuration, then also you can reset the Geeni camera.
Steps to Reset Geeni Camera
Now you know when to reset Geeni camera, we can discuss the procedure to reset the camera. Follow the below steps to reset the camera:
- Primarily, pinpoint the reset button on the camera’s back.
- Further, press and hold the reset button for some time.
- After 10-15 seconds, you can release the reset button.
- Wait for the camera to reset successfully.
- Once the reset is complete, a voice prompt will resound.
- Finally, the factory default settings are back, you can reconfigure the camera.
You’re done, the reset Geeni camera is successful. Hereon, if there was any issue you were facing should be gone as well.
Resetting the Geeni Camera Via the App
To reset Geeni camera via app, you can just delete the device from the Geeni app. Removing the camera will erase all the settings made by you. After that, you can reconfigure the camera. The steps to remove the camera from the app are as follows:
- Initially, open the Geeni app and select the camera you want to remove.
- Now, tap the three dots at the top right corner of the app.
- After that, select the ‘Remove Device’ option.
- At last, confirm it and the device will be removed.
These are the steps to reset the camera via app. Thereafter, you can add the camera to the app and configure it correctly.
Why my Geeni Camera Won’t Reset?
If your Geeni camera won’t reset, ensure you are pressing the reset button for 10-15 seconds only. The reset button is on the back of the camera inside a small hold. You will need to press the reset button using a sharp object such as a hairpin or paper clip.
If you are unable to find the reset button, you can look in the manual. Meanwhile, you can try removing the device from the app. Press and hold the button for 10-15 seconds to fix the Geeni camera won’t reset issue.
Alternate Troubleshooting Methods for the Geeni Camera Reset
Instead of resetting the Geeni camera, there are several other troubleshooting methods you can try. These methods are as follows:
Reboot the Camera
Reboot is an effective troubleshooting method, which eliminates any minor glitches and bugs within the camera. You can also reboot the camera every week to enhance its functionality.
To reboot the camera, you just need to power OFF and unplug the camera. Wait for at least a minute, after that, you can turn the camera back ON.
Connect to WiFi
The Geeni camera requires a stable WiFi connection to work effectively. Without a WiFi connection, it cannot work at all. Therefore, it’s crucial to connect the camera to the WiFi. If you are having trouble connecting it to the WiFi, check if you are entering the correct WiFi password. Also, check if the camera is inside the router’s range.
If the camera is too far from the router, the connection will break. So, ensure to place the camera inside the router’s range. If you cannot move the camera closer to the router, consider moving the router closer to the camera.
Inspect the Power Source
The camera also requires a stable as well as a constant power source to function effectively. Without a power connection, the camera will not work. If your camera doesn’t have one, plug it into a working electrical outlet.
Also, check for any power outages, if there are, you need to wait till the power is back ON for the camera to work.
These are some methods you can use before you reset Geeni camera. Now the camera should be working fine. If there are any other troubles you are having with your Geeni camera, you can reach out to our team.
FAQs
You can find the reset button at the bottom of the Geeni doorbell camera lens. It’s inside a small hole. You can press the button using a sharp object like a paper clip or something similar. Remember to set up the camera effectively after the Geeni doorbell camera reset.
To reset the Geeni smart bulb, you can turn the bulb ON and OFF three times. After 3 times, the factory default settings will be back. When the reset is successful, you can reconfigure the bulb again properly.
If your Geeni device isn’t connecting to the WiFi, you can power cycle the router. To power cycle the router, unplug and power it OFF for some time. After at least 30 seconds, you can power it back ON and the issue will be gone.